The privacy policy applied by Hotels Moll S.L. (Hotel Beach Club Sa Font de Sa Cala) to the information provided on the website www.beachclub-fontdesacala.com is the one that we will explain below.

 

We understand that performing online reservations implies a high level of confidence from you. We appreciate this confidence and, for this reason, one of our priorities is to guarantee the security and confidentiality of the personal information that you provide us. Read this policy to know our privacy practices and how we process your personal data always following the guidelines of the new European regulation on personal data protection (RGPD 2016/769)

 

What information we collect from you

How we use your information

With whom we share your information

How can you access and/or correct your information

Your options regarding the collection and use of your information

Cookies and other technologies

How we protect your information

Minor's privacy

External links

Transfer of personal information outside the country

Changes of this Privacy Policy

How to get in touch with us

 

What information we collect from you

 

In general:


We receive and store any information that you enter on our website or that you provide for us in any other way. This includes information that can identify you ("personal data"), including name and surname, telephone number, postal cod, e-mail address and billing information (number, name of the owner and the expiration date of the credit card). We can also request information about your hotel room preferences and about your frequent traveler or car rental program. You can choose not to give us information but, in general, most of the requested information is necessary in order to perform your reservation at the hotel; register as a member; book a trip; complete a traveler profile; participate in a survey, contest or raffle; Ask us questions or initiate other transactions on our website or through our application

 

Social networks.


If you use any function of the Hotel through a social network, for instance on our website, with an application or through a social network provider, we may obtain part of your formation through the social network provider, in accordance with its policies. When you use a function of a social network and if you have chosen to include it in your social network account, we may access to certain information, such as your name, profile picture, sex, birthday, email address, city or district, and any other information that you have chosen to disclose. Depending on your privacy settings and those of your friends, we may access to data that you provide to a social media provider regarding your location ("Location Data") in order to provide you with relevant information. We may also access to information from social network providers about your use of an application that we run on their websites.

 

How we use your information


We use confidential billing information (such as cardholder's name, credit card number and expiration date) in order to complete the hotel reservations that you do on our website.

We use your information, as long as you have given your consent to provide the products and services that you request; provide confirmation and updates of your hotel reservation; manage your account, including processing invoices and sending notifications about the trip; communicate with you in general; answer your questions and comments; measure the interest in our products, services, on the website and in the application, in order to be able to improve them; inform you about special offers and products or services that may be interesting for you; personalize your experience on this website; reward you if you participate in any program; request information about you, even through surveys; resolve conflicts, collect commissions or solve problems; prevent possible prohibited or illegal activities; enforce our Terms of Use, and other purposes described at the time of collection.

 

Communications by email.


We want to make it easier for you to take advantage of the opportunities related to your trip. Thus, we would like to send you email messages that contain information about your interests related to the hotel, if you have agreed to receive marketing communications by email. When the law requires it, we will comply with the existing cancellation lists. At all times you will have the opportunity to choose not to receive these messages in any email that we send you.

 

With whom we share your information


 We may share your information with the following entities:

Providers, such as hotels, airlines, car rental agencies and activity services. All services provided by external suppliers are properly indicated. Therefore, we recommend that you review the privacy policies of all travel providers whose products you purchase through the web.

External suppliers that provide services or functions on our behalf, including credit card processing, market analysis, customer service, marketing, distribution of survey or raffles, and fraud prevention. All of them are required to comply with the same data security practices that we comply with. Keep in mind that these external service providers can be found in countries that may not offer a level of protection over the treatment of personal data equivalent to that offered in your country of residence. However, we will do our best to protect all personal information that we collect in accordance with strict data protection standards.

Commercial partners with whom we can jointly offer products or services, or whose products or services can be offered on our website.

Reference websites. If you were referred to this website from another site (for example, through a link where you clicked on another site that redirected you to this), we may share certain information about you with that referring website. We recommend that you review the privacy policies of any website that you have submitted here.

Social network providers. When you access certain functions of social networks through our website, you are sharing information with the provider of the social network (such as Facebook) and the information you share will be regulated by their privacy policies (including the possibility of that we can access this information through the provider of the social network).

We can also share your information:

In response to subpoenas, court orders or other legal processes; to establish or exercise our legal rights; to defend ourselves against lawsuits, or in any other case in which the law requires it. In such cases, we reserve the right to formulate or not apply any legal objection or right to our disposition.

When we believe it is appropriate to investigate, prevent or initiate actions regarding illegal or suspicious activities; to protect and defend the rights, property or safety of our company, this website, our clients or others, and in relation to our Terms of Service and other agreements.

In connection with a business transaction, such as an assignment, merger, consolidation or sale of assets, or in the unlikely event of bankruptcy.

 

How can you access and / or correct your information

You can always contact us to request an explanation about how we process your information and you can revoke the consent for the processing of your information provided when accepting this Privacy Policy by sending us an email to the address This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Your options regarding the collection and use of your information

 

As we have mentioned above, you can refuse to give us any information, although it may be necessary to reserve your hotel or to take advantage of some functions offered on this website.

 

You can also add or update information, as described above.

 

When you register at the hotel, you will have the possibility to choose if you want to receive our messages by email about special offers, as well as messages about products and services of selected third parties.

 

You may have the opportunity on our website to provide a mobile device number to receive confirmation data of your hotel.

 

Cookies and other technologies

Cookies are small text files that are placed on your computer or mobile device when you visit most websites. Cookies do not recognize you personally and are not harmful for your computer or your mobile device. They are used by the websites that you visit in order to improve your website experience, to provide us with analytical information which will help us to improve our website in general and to gather information about the tourist destinations of your interest, so you can see advertising of the most relevant trips for you.

Other cookies help us to understand what interested you on our website and what not, so we can provide you with those features that are most interesting and useful to you the next time you visit us.

In order to obtain more detailed information about the cookies that we and our partners provide through our website, visit our Cookies Policy. If you have any other questions regarding our use of cookies or other technologies, you can also send us an email through our feedback form and customer service, and we will do our best to help you.


How we protect your information

We want you to feel safe using this website and the application to make reservations at our hotel and, to do so, we are committed to protect the information we collect. Although no website or application can guarantee total security, we have implemented administrative, technical and physical security procedures in order to help to protect the personal information that you provide us. Only authorized employees can access personal information, and they can only do so for authorized commercial functions. In addition, we encrypt sensitive personal information by transmitting it from your system to ours, and we use firewalls and intrusion detection systems to help to prevent unauthorized persons from accessing your information.

 

Privacy of minors

This is a website suitable for all audiences, and neither the website nor the application offer services aimed at children. If we are aware that a child under the age of 18 has provided us with any personal information without the consent of their parents or guardians, we will immediately remove this information.

 
External links

If any part of this website connects with other sites, those sites do not operate according to this Privacy Policy. We suggest you to review the privacy statements posted on those other websites to understand their procedures for collecting, using and disclosing personal information.


Transfer of personal information outside your country

When using our services, you must understand that your information may be transferred to our facilities and to third parties with whom we share it, as described in this Policy.

 

Changes to this Privacy Policy

We may update this Privacy Policy in the future. We will notify you of the essential changes to this Privacy Policy by sending a notice to the email address you provided or with a prominent notice on our website.

 

How to get in touch with us

If you have any questions about this Privacy Policy (or your trip or shopping plans), send us an email or write to:

Mail: Atención al cliente ( This email address is being protected from spambots. You need JavaScript enabled to view it.">This email address is being protected from spambots. You need JavaScript enabled to view it. )

Hoteles Moll S.L.
Avda Canyamel nº 48
07580 Capdepera
Mallorca